Redeem a gift voucher in Hafencity
NAIPO Relax Lounge (physical / printed)
In use with pros
Pro athletes trust NAIPO
These athletes use NAIPO after their training sessions.
Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.
Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.
Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Han Ying
German national table tennis player, multiple Olympian and winner of numerous international medals, including a silver in 2016.
The NAIPO Relax Lounge combines NAIPO massage chairs with Dolby Atmos, TV & Streaming and a blackout blackroom for complete privacy. Complemented by Zero-Gravity, aroma selection and flexible booking times, it creates a personal wellness experience – secluded, clean and comfortable.
Note: Equipment may vary slightly depending on the room/appointment.
You are in the right place if
you have a printed gift voucher. Pick your time below and bring the voucher with you.
A different voucher?
+£3.00
Also possible later in the booking window.
Plans change. For £3.00 your appointment changes with them.
- Move or cancel the appointment up to 2 hours beforehand. No reason needed, a short message is enough. If you cancel you receive a voucher for the amount.
- Send someone else instead. If you cannot make it, someone goes in your place.
- Change the duration or the number of people. 30 minutes become 60, one person becomes two. The price difference is settled.
- Late-arrival protection. Your slot does not lapse for up to 15 minutes. Where possible the time is added on, otherwise credited. You do not need to tell us.
- Illness joker. One free reschedule even after the two hours. Get in touch as early as you can.
How to use it: Let us know beforehand. Without a message the appointment stays binding and expires as it would with a booking without Flex. A change made on site does not count as notice.
Write on WhatsApp Write by email
The message is ready, you only fill in your name, email, original appointment and order number. The order number starts with NP and appears in your order confirmation, not in the appointment confirmation.
Applies per booking. Without Flex we decide case by case outside the deadlines; there is no entitlement to it. Your statutory rights remain unaffected.
Please note: We strongly recommend that you read our short online guide to using the Relax Lounge beforehand: naipo.de/pages/naipo-relax-lounge-guide.
This guide will help you make the most of your time in the Lounge. Please forward this link to any other users as appropriate.
IMPORTANT: TERMS OF USE & DISCLAIMER
By entering the lounge, using a NAIPO armchair or making a booking via our website, you are deemed to have accepted our Terms and Conditions of Use. They are set out in full there; only this version is legally binding.
The most important information first
- Use is permitted from the age of 16. Younger guests must be accompanied by a parent or guardian.
- Use of the facilities does not constitute a medical or therapeutic measure and is no substitute for a visit to a doctor. No medical treatment within the meaning of the German Heilpraktikergesetz (Law on Non-Medical Practitioners) is provided.
- Please seek medical advice in advance if you have cardiovascular conditions, are pregnant, have implanted devices (e.g. pacemakers, neurostimulators), have recently undergone surgery or have open wounds, acute back or disc problems, or neurological conditions.
- Use of the equipment is at your own risk. If you experience pain or feel unwell, please stop the programme immediately using the remote control or the display.
- No on-site medical supervision is provided. In an emergency, our staff will alert the emergency services.
- There is no entitlement to a specific piece of equipment, a specific functional area or a specific room.
- In the event of breaches of the house rules, there is no entitlement to a refund.
Liability, hygiene, house rules, rebooking and cancellation are set out in full in the Terms of Use for the NAIPO Relax Lounge. Our handling of your data is set out in the Privacy Policy.
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NAIPO Relax Lounge - Innovation made in Hamburg.
Discover the new way of relaxation.
Discover the NAIPO Relax Lounge: Nominated by the German Wellness Association for the Wellness Innovation Award 2023.
Enjoy a personalised full-body massage in one of our high-end NAIPO chairs in Hamburg’s Hafencity. You can look forward to state-of-the-art features that come incredibly close to a real massage.
For example, we offer a 60-minute session for €29.99. That works out at €0.50 per minute.
By way of comparison, a conventional massage costs around €1–€1.50 per minute.
Do something completely new in Hamburg.
Don’t limit yourself to the usual activities like going to the cinema or a bar.
Broaden your horizons with a completely new kind of activity in Hamburg.
Right in HafenCity, you can experience NAIPO massage chairs in a ‘Blackroom’ specially designed for relaxation.
Over 10 massage programmes await you, all of which adapt to your body.
You can also make use of the Zero Gravity function, which puts you in a reclined position that feels weightless.
The new way of relaxation.
Modern technology
The NAIPO armchair in detail.
Plus X Award 2025: Best Brand of the Year, Massage Chair category.
A new sense of relaxation meets modern technology.
Control everything using the built-in NAIPO tablet.
The right ambience.
The Relax Lounge is completely darkened and designed as a blackroom.
Details such as selected designer lamps and sound insulation complete the ambiance.
"Super cool and something different. My girlfriend and I love going there.🥰😍" - Gloria
"A great feeling. Can really replace a visit to the masseur 👍🏼" - Tom
"Incredibly good. Something completely new. The price, the ambiance. Everything is perfect here." - Jelle
Relaxation for your companion.
The NAIPO Relax Lounge is ideal for a quick break.
You can also charge your smartphone during your stay.
Directly in the Hafencity, Hamburg.
Easy to reach.
Am Grasbrookpark 1, 20457 Hamburg
Right by the exit of the U4 Überseequartier station.
Marcell Jansen is a former German international footballer who played 45 times for his country, participated in World Cups and European Championships, and was also president of Hamburger SV.
Marius Wolf is a German professional footballer, a multiple DFB-Pokal winner, a former player for Borussia Dortmund, and a participant in the DFB national team.
Freddy Kiwitt is a professional boxer and former WBO Welterweight European Champion. He is known for his technically proficient fighting style and international experience in the ring.
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