Original vs. fake – NAIPO
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Original vs. fake

Original NAIPO® – how to identify authorized offers

In the past, we have repeatedly received warranty inquiries about fake or unauthorized NAIPO® items. We can offer no service for such items. Therefore, please purchase exclusively from our authorized dealers or directly from NAIPO.

  • Amazon (Massage Chairs): We currently sell NAIPO® massage chairs exclusively through Amazon. Please look for the seller "Alsterwell GmbH" or our secondary brand "ASPRIA by NAIPO".
  • Amazon (Massage Devices): Original NAIPO® massage devices are not sold through Amazon.
  • Warranty: Service & warranty are only valid for original goods purchased through NAIPO and authorized partners.

An always up-to-date overview of our authorized distribution partners can be found here: Store Locator

Unsure if an offer is licensed?

Please feel free to ask us directly. We will check for you whether an offer is original and licensed (e.g., NAIPO technology under another brand as part of a license).

Contact: relax@naipo.de