NAIPO Relax Lounge Ballindamm
including a NAIPO armchair, Smart Screen, Dolby Atmos sound and an undisturbed experience
In use with pros
Pro athletes trust NAIPO
These athletes use NAIPO after their training sessions.
Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.
Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.
Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Han Ying
German national table tennis player, multiple Olympian and winner of numerous international medals, including a silver in 2016.
+3,00 €
Also possible later in the booking window.
Vorschau. nc-flex-option ist noch nicht angelegt, der Knopf ist ohne Funktion.
Plans change. For 3,00 € your appointment changes with them.
- Move or cancel the appointment up to 2 hours beforehand. No reason needed, a short message is enough. If you cancel you receive a voucher for the amount.
- Send someone else instead. If you cannot make it, someone goes in your place.
- Change the duration or the number of people. 30 minutes become 60, one person becomes two. The price difference is settled.
- Late-arrival protection. Your slot does not lapse for up to 15 minutes. Where possible the time is added on, otherwise credited. You do not need to tell us.
- Illness joker. One free reschedule even after the two hours. Get in touch as early as you can.
How to use it: Let us know beforehand. Without a message the appointment stays binding and expires as it would with a booking without Flex. A change made on site does not count as notice.
Write on WhatsApp Write by email
The message is ready, you only fill in your name, email, original appointment and order number. The order number starts with NP and appears in your order confirmation, not in the appointment confirmation.
Applies per booking. Without Flex we decide case by case outside the deadlines; there is no entitlement to it. Your statutory rights remain unaffected.
Air-conditioned, and you set it yourself. Temperature and light are yours to control during the session via the room tablet.
A Hamburg original. How it all started.
Other ways to book
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Ballindamm
Gut zu wissen vor deinem Besuch
The essentials at a glance, so you know what to expect before you choose a time slot.
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Where
Am Ballindamm 2-3, 20095 Hamburg.
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Getting there
A few minutes on foot from U- and S-Bahn Jungfernstieg.
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Duration
30 minutes or 1 hour.
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Who for
On your own or as a pair. You choose the number above.
What is included in that time?
Your own NAIPO massage chair, a smart screen with Dolby Atmos sound and a separate area just for you. You book the room, not only the chair.
Do I need to bring anything?
No. Come in comfortable clothes, everything else is ready for you.
Innovative massage technology
Nominated business concept
The NAIPO Relax Lounge concept was nominated by the German Wellness Association for the Wellness Innovation Award in the ‘Business Concept’ category in 2023.
In our Hamburg lounges, we showcase Retail 2.0: physical product presentation and digital user guidance combined in one. An undisturbed product experience in an exclusive setting.
Nominated for the Wellness Innovation Award 2023
Category: Business concept
In your private room
You set everything yourself.
- Your own room tablet Light, temperature and sound are yours to control during the session. Everything about the chair is there too.
- Order drinks Straight from the tablet, without getting up.
- Twelve programmes Or build your own by hand, exactly as you like it.
- Intensity is yours From gentle to firm, adjustable at any point during the massage.
- AI body scan The chair measures your body and sets the massage points accordingly.
- Dolby Atmos sound Sound comes from the chair and from the room.
- Your own screen Play whatever you want. Your series, your concert, your silence.
- The room is yours Complete privacy, blacked out, no one looking in.
Do something completely new in Hamburg.
Discover a completely new way to experience high-end technology first-hand at Ballindamm, right in the heart of Hamburg city centre. In our atmospherically designed lounges, you can try out the NAIPO massage chairs in complete tranquillity.
Let yourself be impressed by over 10 intelligent programmes that adapt precisely to your body’s contours thanks to sophisticated sensor technology.
A special highlight of your visit: try out the integrated Zero Gravity function. It puts you in a reclined position that feels weightless.
The new way to relax.
Modern technology
The NAIPO armchair in detail.
Plus X Award 2025: Best Brand of the Year, Massage Chair category.
A new sense of relaxation meets modern technology.
Control everything using the built-in NAIPO tablet.
The right atmosphere.
The Relax Lounge offers the ideal environment to discover all the features of NAIPO recliners.
Discover the recliners' sound system and round off the experience with the aroma function.
Relaxation for your companion.
The NAIPO Relax Lounge is ideal for a quick break.
You can also charge your smartphone during your stay.
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