NAIPO Coin-operated massage chair
Shiatsu massage chair, double safety system, commercial, digital display
In use with pros
Pro athletes trust NAIPO
These athletes use NAIPO for their recovery.
Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.
Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.
Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Pay flexibly in installments
Klarna installments: You can pay in installments with Klarna at checkout. Simply choose the payment method “Pay with Klarna”. Whether installments are offered is decided by Klarna's own automated check — we have no influence on this, so it may be declined in individual cases.
Alternative: Splitit. Splitit splits the amount into monthly payments via your credit card: the total is merely reserved on the card and then charged month by month — no new sign-up and no additional credit check. Important: it works with common credit cards (Visa, Mastercard) and sufficient card limit; debit, prepaid and business cards are not supported by Splitit. You will find Splitit at checkout under the payment method “Credit Card Installments”; the exact monthly amounts are shown right next to the price (“or … €/month”) and during checkout.
Example for this product (£2,200.00 total):
- 12 payments of approx. £183.33
- 6 payments of approx. £366.66
The total stays the same — Splitit charges no additional costs. The final instalment may differ minimally due to rounding.
Financing also available via our partners:
Ad · Partner links
Tax included. · From our local warehouse · Shipping costs
Why NAIPO
- A market leader in Europe · present at 20+ locations Featured in Forbes and Business Insider
- Award-winning design Red Dot, iF Design, Plus X Award
- Fast delivery within the EU In 3–7 working days from Germany
- 14-day satisfaction guarantee Returned in original condition, box included
- Manufacturer: Alsterwell GmbH
- Address: Oberstraße 134, 20149 Hamburg, Germany
- Email: service@naipo.de
Warning and safety information can be found in the enclosed instruction manual and in the section „Manufacturer details & warnings“ in the footer.
Important safety notice: Not suitable for use by persons with a pacemaker.
Why choose NAIPO®?
NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes about NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the constantly growing range is now offered in more than 25 countries worldwide.
In 2020 we opened our first showroom in Hamburg's Hafencity.
Since 2021, our products have been available at 20+ locations.
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere."
With our innovative developments, we want to make the benefits of massage accessible to everyone, regardless of time and place.
Our Mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
Furthermore, our commitment to the environment plays an important role. Therefore, we always try to offset our CO2 emissions.
This is implemented with the “ Blue Planet Certificate ” from Naturefund.
NAIPO is known from
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
How to reach our customer service: service@naipo.de
Telephone number: +49 (0) 40 57199390 /
+49 (0) 40 88369018
NAIPO is a trademark of Alsterwell GmbH
VAT ID No.: DE354576441 registered in the commercial register of the Hamburg District Court
Commercial register number HRB 175774
Shipping and returns
Do you have any questions? We're here to help! Simply contact us at service@naipo.de or call us at +49 040 57199390 (Mon-Fri, 11:00-17:00).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer various convenient payment options so you can complete your order easily:
- Transfer in advance (prepayment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (installment purchase, immediate payment, purchase on account)
- ideal
- SplitIt (Interest-Free Installment Purchase via Credit Card) "Monthly credit card payments. No interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping will be calculated during checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for Premium Delivery will be calculated during checkout. It depends on the model and delivery location. Customs clearance may delay delivery by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price will be calculated during checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard delivery to the curb (4-15 days delivery time): €99 - €299*
*The final price for premium delivery will be calculated during checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard shipping
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from 6.99€
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: 7.99€
- Delivery time: 3-7 days
Please note that delivery times are subject to change. If you have any further questions, please do not hesitate to contact us!
Incl. climate protection contribution
WHAT DOES INCLUSIVE CLIMATE PROTECTION CONTRIBUTION MEAN?
At NAIPO, we strive to make a contribution to climate protection as follows, without incurring additional costs for our customers:
-
No unnecessary packaging waste and still optimally protected products : Almost all orders are shipped without unnecessary outer boxes, as we use extra sturdy packaging material for all items.
This ensures that the products are adequately protected and large amounts of extra packaging can be saved. -
Planting trees : At NAIPO, we also make a voluntary climate protection contribution in the form of the " Blue Planet Certificate ." The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitats for biodiversity. In the wake of climate change, Naturefund is increasingly purchasing forests and reforesting them.
Naturefund’s climate protection projects have received numerous awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate, we commit ourselves to supporting climate projects.
These include, for example, the reforestation of the Andes in Bolivia or the reforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee.
In this way, each order is covered proportionally.
In addition, the number of trees we plant increases monthly, which means our overall CO2 offset improves every month.
More information about the Blue Planet Certificate: click here
NAIPO Stores and Exhibitions
NAIPO chairs can be tried out before purchase: in the showrooms at Am Grasbrookpark 1 and Ballindamm 2-3 in Hamburg, as well as at testing points throughout Germany.
Choose options
Pay flexibly in installments
Klarna installments: You can pay in installments with Klarna at checkout. Simply choose the payment method “Pay with Klarna”. Whether installments are offered is decided by Klarna's own automated check — we have no influence on this, so it may be declined in individual cases.
Alternative: Splitit. Splitit splits the amount into monthly payments via your credit card: the total is merely reserved on the card and then charged month by month — no new sign-up and no additional credit check. Important: it works with common credit cards (Visa, Mastercard) and sufficient card limit; debit, prepaid and business cards are not supported by Splitit. You will find Splitit at checkout under the payment method “Credit Card Installments”; the exact monthly amounts are shown right next to the price (“or … €/month”) and during checkout.
Example for this product (£2,200.00 total):
- 12 payments of approx. £183.33
- 6 payments of approx. £366.66
The total stays the same — Splitit charges no additional costs. The final instalment may differ minimally due to rounding.
Financing also available via our partners:
Ad · Partner links
Tax included. · From our local warehouse · Shipping costs
Featured in
Compact Coin-Operated Machine with Shiatsu Massage. The M15 is the small version for waiting rooms, foyers, and ancillary rooms where a large machine would not fit.
Small Enough for the Available Space
Most operators don't have open space, but rather a corner. The M15 is built for this and requires nothing more than a power outlet.
Coin Operation Without Technical Effort
Insert coin, run time, done. No cash register, no connection, no background accounting.
Shiatsu for Waiting Time
Short applications that can be done with a jacket and bag on. The chair doesn't need to do everything for this, but should be noticeable in five minutes.
For commercial use, we advise on setup, maintenance, and operation.
Technical Specifications
| Billing | Coin slot |
|---|---|
| Technology | Shiatsu |
| Design | Compact |
| Application | Waiting rooms, foyers, lounges |
Marcell Jansen is a former German international footballer who played 45 caps, participated in World Cups and European Championships, and was also president of Hamburger SV.
Marius Wolf is a German professional footballer, a multiple DFB-Pokal winner, a former Borussia Dortmund player, and a member of the German national team.
Freddy Kiwitt is a professional boxer and former WBO European Welterweight Champion. He is known for his technically skilled fighting style and his international experience in the ring.
NAIPO is the highest-rated brand for massage chairs in Europe () on Google and Trustpilot. Real feedback shows what quality means.
ExperiencesThis is the NAIPO experience.
NAIPO Protect Optional warranty extension by 1, 2 or 3 years with premium service. Your statutory rights remain unaffected.
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Why NAIPO?
When making a purchase like this, trust is everything. Here, you can see transparently how NAIPO is rated on independent platforms and what stands behind the brand.
Google Customer Reviews
Rating and count come directly from Google, not from our shop.
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Reviews for this product
- Test sitting at over 40 locations
- In-house technicians for assembly & repair
- In-house NAIPO Logistics & Kühne+Nagel
- Plus X Award 2025 "Best Brand of the Year"
- German Brand Award 2026 (Innovation, Brand Creation)
All ratings come from external review platforms — the links lead directly to the respective source. The authenticity of the reviews is the responsibility of the respective platform. As of: July 2026