Redeem a gift voucher at Ballindamm
NAIPO Relax Lounge (physical / printed)
In use with pros
Pro athletes trust NAIPO
These athletes use NAIPO after their training sessions.
Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.
Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.
Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Han Ying
German national table tennis player, multiple Olympian and winner of numerous international medals, including a silver in 2016.
Redeem a gift voucher
Book an appointment at Ballindamm with your printed gift voucher.
Select your appointment below. Please bring the voucher with you to your appointment.
+£3.00
Also possible later in the booking window.
Plans change. For £3.00 your appointment changes with them.
- Move or cancel the appointment up to 2 hours beforehand. No reason needed, a short message is enough. If you cancel you receive a voucher for the amount.
- Send someone else instead. If you cannot make it, someone goes in your place.
- Change the duration or the number of people. 30 minutes become 60, one person becomes two. The price difference is settled.
- Late-arrival protection. Your slot does not lapse for up to 15 minutes. Where possible the time is added on, otherwise credited. You do not need to tell us.
- Illness joker. One free reschedule even after the two hours. Get in touch as early as you can.
How to use it: Let us know beforehand. Without a message the appointment stays binding and expires as it would with a booking without Flex. A change made on site does not count as notice.
Write on WhatsApp Write by email
The message is ready, you only fill in your name, email, original appointment and order number. The order number starts with NP and appears in your order confirmation, not in the appointment confirmation.
Applies per booking. Without Flex we decide case by case outside the deadlines; there is no entitlement to it. Your statutory rights remain unaffected.
Please note: We strongly recommend that you read our short online guide to using the Relax Lounge beforehand: naipo.de/pages/naipo-relax-lounge-guide.
This guide will help you make the most of your time in the Lounge. Please forward this link to any other users as appropriate.
IMPORTANT: TERMS OF USE & DISCLAIMER
By entering the lounge, using a NAIPO armchair or making a booking via our website, you are deemed to have accepted our Terms and Conditions of Use. They are set out in full there; only this version is legally binding.
The most important information first
- Use is permitted from the age of 16. Younger guests must be accompanied by a parent or guardian.
- Use of the facilities does not constitute a medical or therapeutic measure and is no substitute for a visit to a doctor. No medical treatment within the meaning of the German Heilpraktikergesetz (Law on Non-Medical Practitioners) is provided.
- Please seek medical advice in advance if you have cardiovascular conditions, are pregnant, have implanted devices (e.g. pacemakers, neurostimulators), have recently undergone surgery or have open wounds, acute back or disc problems, or neurological conditions.
- Use of the equipment is at your own risk. If you experience pain or feel unwell, please stop the programme immediately using the remote control or the display.
- No on-site medical supervision is provided. In an emergency, our staff will alert the emergency services.
- There is no entitlement to a specific piece of equipment, a specific functional area or a specific room.
- In the event of breaches of the house rules, there is no entitlement to a refund.
Liability, hygiene, house rules, rebooking and cancellation are set out in full in the Terms of Use for the NAIPO Relax Lounge. Our handling of your data is set out in the Privacy Policy.
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Relax Lounge on Ballindamm
Things to know before your appointment
Everything you need to know about redeeming your gift voucher at a glance.
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Wo
Am Ballindamm 2–3, 20095 Hamburg.
Get directions -
How to get there
Take the underground or suburban railway to Jungfernstieg or the main station; from there, it’s just a few minutes’ walk along the Binnenalster.
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Room
A private lounge with NAIPO massage chairs, right in the city centre.
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Please bring
Your printed gift voucher. Everything else is ready and waiting.
What is included in this period?
Your very own NAIPO massage chair, a smart screen with Dolby Atmos sound, and a private area just for you. You’re booking the room, not just the chair.
Do you have a digital voucher code?
Then simply book as normal and enter the code when you pay. You’ll find all the options under Redeem voucher.
Any questions about redeeming it?
Send us a message via WhatsApp. We do not accept bookings by telephone.
Why not try something completely new in Hamburg?
Discover a completely new way to experience high-end technology first-hand at Ballindamm, right in the heart of Hamburg city centre. In our atmospherically designed lounges, you can try out the NAIPO massage chairs in complete tranquillity.
Let yourself be impressed by over 10 intelligent programmes that adapt precisely to your body’s contours thanks to sophisticated sensor technology.
A special highlight of your visit: try out the integrated Zero Gravity function. It puts you in a reclined position that feels weightless.
The new way to relax.
Modern technology
The NAIPO armchair in detail.
Plus X Award 2025: Best Brand of the Year, Massage Chair category.
A new sense of relaxation meets modern technology.
Control everything using the built-in NAIPO tablet.
The right atmosphere.
The Relax Lounge offers the ideal environment to discover all the features of NAIPO recliners.
Discover the recliners' sound system and round off the experience with the aroma function.
Relaxation for your companion.
The NAIPO Relax Lounge is ideal for a quick break.
You can also charge your smartphone during your stay.
Discover the NAIPO App now
Book faster, get event info, and use exclusive features—all in one app.
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