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Fast + Free shipping in the UK
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Relaxed 30 days return policy
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24/7 customer support
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Fast + Free shipping in the UK
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Relaxed 30 days return policy
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24/7 customer support
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Fast + Free shipping in the UK
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Relaxed 30 days return policy
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24/7 customer support
NAIPO® enhances your everyday life with more relaxation. Our award-winning products are equipped with the latest technology that closely mimics a real massage experience.
NAIPO is considered one of the leading providers in the "At-Home Massager" category.
Forbes on NAIPO:
"These shiatsu massagers will melt the pain right out of her neck, back, legs, and other parts she didn't realize were hurting."
Since the development of our first products in Hamburg and Shenzhen, our continuously expanding range is now available in over 25+ countries worldwide.
In 2020, we opened our first showroom in Hamburg's Hafencity.
Since 2021, our products have been available at 20+ locations.
OUR VISION
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere."
We aim to make the benefits of massages accessible to all individuals, regardless of their location or time, through our innovative developments.
OUR MISSION
We focus on traditional and contemporary massage therapy methods, which we incorporate into our products using state-of-the-art technology.
Furthermore, our commitment to the environment plays an important role. Therefore, we continually strive to offset our CO2 emissions.
This is achieved through the "Blue Planet Certificate" from Naturefund.
NAIPO is known from:
Grammy Awards
Business Insider
Frankfurter Allgemeine
Women's Health
RTL
Rolling Stone Magazine
If you have any specific questions or need further information, feel free to ask!
General requests? Send an email to: support-en@mustbuy.eu
Delivery costs in the UK 🇬🇧
Delivery costs for small devices:
Free delivery by Hermes-48
Delivery time: 2-4 working days
Delivery costs for large and heavy devices (e.g. massage chairs):
- Standard ( curbside delivery): 0£. Delivery time: 2-4 working days
- Two-man delivery to the place of use: From 99£. Delivery time: 3-6 working days
Delivery costs in Ireland 🇮🇪
Delivery costs for small devices:
0.01kg–30kg, 3 to 7 business days, £6,99 GBP
Delivery costs for large and heavy devices (e.g. massage chairs):
From £79,00
Delivery time: 3 to 17 business days
We have unfortunately received warranty inquiries in the past for counterfeit and/or unauthorized NAIPO® products.
We cannot provide service for such items.
For this reason, we have decided to maintain a list of all authorized retailers (as of May 31, 2022):
Please note that currently only NAIPO® massage chairs are sold on Amazon. Look for the seller "MUSTBUY" or our second brand "ASPRIA." You may find attractive financing options on Amazon!
Use the following links to view the massage chairs on Amazon:
amazon.de
amazon.fr
amazon.it
amazon.es
amazon.co.uk
Original NAIPO® massage devices are not distributed on Amazon!
situ live london
otto.de
mediamarkt
cdiscount.fr
kaufland.de
stroeh.de
cw-mobile.de
Die Nagelfee
hkortho.shop
staedtler-mediamarketing.de
profitec-gmbh.de
hellweg
bioproduct
amacom
moebelhaus-coburg / möbel hofmann
quinta
ih-interiorstudio
fe-service
intersport
private-chefs
massagesessel shop
AS Physioteam
vanBlue
vaund
massagesesselwelt
urbanbird
galaxus
Niko Finanz Holding
If you have any further questions, please let us know.
Full Body Massage - With the ergonomic capsule-shaped design, bionic massage techniques (Shiatsu, kneading, knocking, beating, patting, stretching, and air pressure massage, waist heating function), and various massage programs, this massage chair A350 can provide a relaxing and comfortable massage experience for the whole body. A great wellness device for you and your family
Professional Massage Techniques - The bionic massage rollers can help to relieve muscle pain and stiffness by stimulating acupuncture points; Air pressure massage helps improve blood circulation; Waist heating function to help relieve waist pains; Scientific timers (5/10/15/20/25/30 Min) to avoid over-massaging
Various Massage Programs The massage program is fully customizable with 11 shoulder positions, 2 zero-gravity reclining positions, 3-foot rollers strengths, 3 massage rollers widths, 5 levels of massage speed, heating function on the waist, 6 automatic timers, 3 massage zones (Full/Upper/Fixed), and 3 air pressure massage strengths. You can also start the massage with 12 automatic massage programs
User-Friendly Design - The ergonomic SL-shaped design can be perfectly fitted to your body. You can select the massage program via the LCD remote control or the shortcut control panel on the left side of the chair. A USB charging port and a phone slot for your convenience during the massage. Adjustable length on leg unit (Max. extension: 20 cm), suitable for people of different heights
🌱 The environment in mind - High quality, synthetic leather which is less harmful than real leather to environment and easy to clean
Extra Comfort - The built-in Bluetooth speakers can provide 3D sound effects, and with two zero-gravity reclining positions, you can enjoy a deeply relaxing massage on this chair
Suitable body type - Max. weight: 110kg; Max. height: 190cm
Winner of two German comparison tests:
1. Massage-Experte.com "winner". Result: 96/100, More info: www.massage-experte.com/Test/naipo-a350-massagesessel-1/
2. Vergleich.org "test winner". Result: "Very good"
Award-winning brand from Hamburg, Germany - NAIPO is an international brand, headquartered in Hamburg, Germany. Orders from the UK are all being shipped from our UK warehouse.
Attention
* If the address has a time limit for large trucks, please indicate this during the phone call.
* Delivery to a post office is not supported. Delivery is not possible on weekends and public holidays.
* If the product cannot be successfully delivered due to the customer, the customer will be responsible for freight charges and the possible 15% - 35% restocking fees.
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Market-leading brand
NAIPO has more 20+ locations in EU and UK and is recognized by Forbes and Business Insider.
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Relaxed 30 Days Return Policy
Make sure the product is in its original condition and keep the original packaging for 30 days.
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Award-winning
NAIPO has received several prestigious awards, including the Red Dot Award, iF Design Award, and Plus x Design Award.
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Test NAIPO chairs in London
As seen on
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QUESTIONS & ANSWERS
Ask a Question-
Hi may I know the size of the box , cause I want to make sure it can move to second floor thanks
Hello, the box size is 162*77*85 cm ( L*W*H: 63.78*30.31*34.25inch), If your door is wider than 77cm then it will get through, otherwise we need to unpack the box.
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Hi I'm very interested this massage chair but I live in second floor and with no lift , will u getting it into the house and upstairs down to us? Thankyou
Yes! This is possible. You can find this delivery option in the checkout. Thanks!
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Does this massage chair has stretch function
Hello, Yes, this model A350 has stretch function.
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Does it have a guarantee
Hello, the warranty of the chair is 2 years, and you can always contact us freely even after 2 years. Our after-sales team is always available for you. Regards.
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Hi can we buy on monthly instalments please ?
As of now, we dont offer this payment option
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My husband is disabled does this chair have a riser to help him sit down and rise off the chair
Dear Lorna,
Thank you for your interest in our massage chair.
Unfortunately this our chair doesn't have a riser.
This chair is designed to provide a comfortable massage to relieve pain and sore muscles and help people relax. But unfortunately it is not suitable for medical use.
Regards
Your Naipo Team -
Will the chair if i order one be delivered into my mum's bedroom on the 1 st floor, or getting it into the house and upstairs down to us? Thankyou
Dear Chris,
Yes, we offer two-man delivery and will bring the chair to the room you require.
Many greetings
Your Naipo team -
Hi do you deliver to Northern Ireland
Hi Marlene, Yes we can also ship the chair to Northern Ireland :) Regards
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Weight limit? Chair seat width please
Hello, the ideal user weight is 110 kg/240 pounds, and the seat width is 50cm/19.69 inches
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Hi, what is the max user weight please?
Hello, the Max. user weight is 110 kg/240 pounds.
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Hello just checking how long it will take to deliver a chair
Delivery time for standard deliveries is usually around 1 week.
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Hello, what height size does this chair comfortably accommodate please.
The chair is compatible with body sizes of 1.50 meters to 1.90 meters.
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I am currently 125 kg and 5ft 10 but losing weight. Will this chair be ok for me
Dear customer,
Thanks for your interest in our massage chair.
125kg and 5ft 10 inches is available.
The Max height of MGC-A350 is 200cm, and the max weight is 150kg.
Note: Please ensure that the chair can go through your door(at least 78 cm wide is required)
Warm regards,
Naipo-co.uk Team -
Hi, can I buy this chair invoiced to my business but delivered elsewhere? Will we receive an invoice?
Hi, yes you will receive the invoice after the order, and the shipping address and billing adress can be seperated.
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Is it OK to arrange a Saturday delivery?
Of course! :)
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Do you deliver to Edinburgh?
Yes, of course! :)
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Can you use this chair if your pregnant
Yes, usually thats possible but, just in case, talk to your doctor before. :)
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I have an old model of Human Touch massage chair and interested in upgrading. I wonder if you do any trade-in offers please? Thanks
Unfortunately, we dont offer trade-ins.
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1. When you say unpack the box, would that mean that there is a way to bring the massage chair into the house? 2. What’s your address in Birmingham? I want to try it out before buying.
Hello!
Yes, you can shoose the shipping method ''Two man delivery'', the delivery guys will move the chair to your desired place.
Unfortunately we don’t have shownroom in Birmingham yet, but we do have a show room in London (Westfield London Shopping Centre, Situ Live Unit SU 2126 -2127, Level 50, Yard A, Core 114, Westfield, Ariel Way, W12 7GE), where you can test our Model MGC-A350 and MGC-8900. -
Can this chair be used as an everyday arm chair? Also does it part recline? Thanks
Hello, yes you can use this chair as an everyday arm chair, and it does part recline.