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In use with pros
Pro athletes trust NAIPO
These athletes use NAIPO after their training sessions.

Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.

Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.

Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.

Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Han Ying
German national table tennis player, multiple Olympian and winner of numerous international medals, including a silver in 2016.
Pay flexibly in instalments
Klarna instalments: You can pay in instalments with Klarna at checkout. Simply choose the payment method “Pay with Klarna”. Whether instalments are offered is decided by Klarna's own automated check — we have no influence on this, so it may be declined in individual cases.
Alternative: Splitit. Splitit splits the amount into monthly payments via your credit card: the total is merely reserved on the card and then charged month by month — no new sign-up and no additional credit check. Important: it works with common credit cards (Visa, Mastercard) and sufficient card limit; debit, prepaid and business cards are not supported by Splitit. You will find Splitit at checkout under the payment method “Credit Card Instalments”; the exact monthly amounts are shown right next to the price (“or … per month”) and during checkout.
Financing also available via our partners:
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Tax included. · From our local warehouse · Shipping costs
- Manufacturer: Alsterwell GmbH
- Address: Oberstraße 134, 20149 Hamburg, Germany
- Email: service@naipo.de
Warning and safety information can be found in the enclosed instruction manual and in the section “Manufacturer details & warnings” in the footer.
Important safety notice: Not suitable for use by persons with a pacemaker.
Shipping and payment
A specific day is possible
Just send your order number to service@naipo.de.
Payment – fast and secure
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KlarnaPay in instalmentsPopular. Klarna decides; an internal rejection is possible now and then.
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Credit cardVisa, Mastercard, Amex
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PayPalPayPal & ExpressFast and protected
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SplititCredit Card InstalmentsInstalments on your existing credit card, no credit check. The remaining amount is authorised.
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GrenkeLeasing (B2B)For companies and trade customers
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SEPABank transferGermany and EU
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iDEALiDEALNetherlands
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KBC/CBCKBC/CBCBelgium
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TrustlyInstant bank paymentAcross the EU
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P24Przelewy24Poland
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Advance paymentBank transfer
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Bank TransferInternational
Questions about payment or shipping? Get in touch
Warranty & Service
Warranty & Service at NAIPO
New goods are covered by the statutory 2-year warranty; used and refurbished goods are covered by a 1-year warranty. If you encounter a fault, please contact NAIPO Service at service@naipo.de.
At a glance
- Statutory warranty: 2 years for new goods, 1 year for second-hand or refurbished goods, in each case from the date of delivery.
- Repair time: Usually 10–15 working days.
- Contact: service@naipo.de
Statutory warranty
- Duration: 2 years for new goods, 1 year for second-hand or refurbished goods
- Covered: material and manufacturing defects
- Remedy: repair or replacement
- Excluded: wear and consumable parts, improper use, external damage
Services provided by NAIPO
- Repair service in Hamburg: typically 10–15 working days
- Simple cases: spare parts and instructions, no workshop visit
- Complex cases: collection and return through our logistics partner
Procedure in the event of a fault
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1
Request
Email service@naipo.de with a description of the fault, photos or video, the SKU and your order number.
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2
Assessment
Our technicians assess the details and choose the fastest, safest solution.
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3
Solution
Minor fault: spare part and instructions. Complex fault: collection and repair in Hamburg.
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4
Completion
Return following repair or replacement.
Shipping and packaging
- Use the original packaging and padding where possible, secure moving parts, protect the edges.
- We coordinate the collection and tell you the time window in advance.
- Please enclose inside: contact details, description of the fault, SKU.
Frequently asked questions
Does NAIPO organise the collection?
Yes. We normally instruct our logistics partner and agree the time window with you.
What happens if a spare part is out of stock?
We will reorder the part straight away and let you know the timeframe.
Legal notice:Your statutory rights apply regardless of NAIPO Protect. NAIPO Protect is an optional extended warranty that you can add to your purchase. Its terms and conditions apply. Our terms and conditions apply in addition.
Genuine or counterfeit
Refurbished by NAIPO · Verified
Refurbished, tested and ready to ship. Every unit has been technically checked, cleaned and repacked.
- Technically checked and cleaned
- Up to 50 per cent cheaper than the original price of the same model
- Shipped from our local warehouse
Estimated delivery by . Delivery can be arranged to suit you: service@naipo.de
Conditions:
Very good (90 %) – box opened, close to new.
Good (60 %) – light scratches, barely visible.
Statutory warranty for second-hand goods.
You can try out NAIPO recliners before buying: in the showrooms at Am Grasbrookpark 1 and Ballindamm 2-3 in Hamburg, as well as at Testing Points throughout Germany.
Technical data
The numbers for this model.
- Body height 155–200 cm
- Load capacity 150 kg
- Dimensions 161.5 × 79 × 117 cm
- Weight 134 kg
Body height is a guide value, not a limit. Most people above it still sit comfortably. You will know for sure when you sit in one: in Hamburg or at over 40 further locations.
All technical data
Fit and placement
- Body height
- 155–200 cmA guide value, not a limit. Above it usually still fits well. When in doubt, come and sit in one.
- Load capacity
- 150 kgThe structural limit of the frame, not a comfort figure.
- Inner shoulder width
- 62 cm
- Inner seat width
- 52 cm
- Maximum shoe size
- 45–46
- Dimensions upright (L × W × H)
- 161.5 × 79 × 117 cmThat is how it stands in the room when it is not running.
- Dimensions reclined (L × W × H)
- 180 × 79 × 97 cmThat is the space it needs when reclined.
- Slide function
- Slides forward while recliningMoves forward as it reclines. Saves space to the wall.
- Calf extension
- Powered, with kneading
- Calf extension, travel
- 20 cm
- Delivery
- 3 boxes
- Assembly required
- YesAn assembly service can be booked with us as an option.
- Weight
- 134 kgMoving it usually takes two people.
- Shipping weight
- 165 kg
Massage and technology
- Massage technology
- 4D Pro3D also moves in depth, 4D varies the speed as well. Noticeable, but not essential.
- Track
- S+L type flexible trackThe track decides how far down the back the massage reaches.
- Track length
- 121 cm
- Massage areas
- Shoulders, neck, back, arms, waist, hips, legs, feet
- Intensity levels
- very light - light - medium - strong - very strong
- Automatic programmes
- 24More programmes is not better. Most people use two or three.
- Manual massage
- Full body, shoulder and neck, back and lower back, hips, legs and feet
- Manual techniques
- Kneading, kneading and knocking, knocking, shiatsu, tapping
- Manual strength
- 6 levels
- Manual speed
- 6 levels
- Manual width
- Wide, medium, narrow
- Air pressure massage
- 38 air cushions
- Air cushions at
- Shoulder, arm, hip, leg, foot
- Air pressure, levels
- 5 levels
- Heat
- Back (massage heads), lumbar area, calvesHeat loosens faster than pressure alone.
- Foot rollers
- Yes – three rows of rollersRollers under the soles. Powerful. With sensitive feet, start low.
- Zero gravity
- YesLegs raised above heart level. A feeling of lightness.
- Anti-pinch system
- Yes
- Body scan
- Yes
- Fatigue detection
- Yes
- Aroma function
- Yes
- Special feature
- Powered calf stretch with kneading
Controls and comfort
- Controls
- Tablet controller
- Voice control
- OfflineHandy when the remote disappears into the chair.
- Remote holder
- Holder
- Bluetooth
- Yes
- Lighting
- Yes (ambient)
- Reset
- Yes
- Phone charging
- Wireless charging
Material and connection
- Upholstery
- CX Ultra-Microfibre PUSynthetic leather is easier to care for, real leather breathes better.
- Power
- 180 W
- Voltage
- 220 V
Features not listed are not available on this model. Manufacturer specifications, dimensions rounded. Check whether the chair fits your room Care instructions and recommended care products
What you pay
- NAIPO Model L Space Capsule high-end ma...
- £7,990.00
- Delivery to United Kingdom
- From our local warehouse View costs
- Assembly service
- optional
- Total
- £7,990.00
Including VAT. No further costs.
What the same treatment time would cost at a salon
But is a real massage not better?
A chair replaces neither physiotherapy nor treatment by a person. Anyone who wants a specific tension released should keep going, and rightly so.
What the chair can do instead: it is ready at half past ten at night, with no appointment, no journey and nobody else having to be available. It costs nothing extra for a second person in the household. That is where the figure above comes from, not from any claim that it is the better massage.
In our survey, the majority said yes — though not on a one-to-one basis: in their view, two to three sessions in a massage chair are equivalent to one professional massage appointment. The calculation above therefore does not compare the effectiveness, but rather the cost per unit of treatment time.
Anonymous paper-based survey, 2022 to 2025, around 5,000 questionnaires. Buyers and visitors to our exhibitions.
Instalments
Klarna and Splitit are available at checkout. With PayPal, instalments or pay-in-30-days may also appear, depending on their assessment.
Which options are shown is decided by the payment providers themselves. NAIPO has no influence on this.
Choose options

















Pay flexibly in instalments
Klarna instalments: You can pay in instalments with Klarna at checkout. Simply choose the payment method “Pay with Klarna”. Whether instalments are offered is decided by Klarna's own automated check — we have no influence on this, so it may be declined in individual cases.
Alternative: Splitit. Splitit splits the amount into monthly payments via your credit card: the total is merely reserved on the card and then charged month by month — no new sign-up and no additional credit check. Important: it works with common credit cards (Visa, Mastercard) and sufficient card limit; debit, prepaid and business cards are not supported by Splitit. You will find Splitit at checkout under the payment method “Credit Card Instalments”; the exact monthly amounts are shown right next to the price (“or … per month”) and during checkout.
Financing also available via our partners:
Ad · Partner links
Tax included. · From our local warehouse · Shipping costs
Featured in
NAIPO Model L (3rd Gen.) Space Capsule · Pro Max Series
4D+ massage that adapts to your needs
Pressure-sensitive movement on a flexible S+L rail with a 121 cm reach – designed for full-body relaxation.
The Model L combines gentle 4D+ pressure-sensitive massage with two precise movements. The mechanism responds noticeably to tension and operates on a flexible S+L rail (121 cm) along the natural curve of your spine – from the neck to the seat.
The chair covers the shoulders, neck, back, arms, waist, hips, legs and feet. 24 automatic programmes and manual modes (including Shiatsu, kneading, tapping, 3D Shiatsu) provide you with the right intensity, width and speed for every moment.
38 air cushions envelop your shoulders, arms, hips, legs and feet with rhythmic pressure across five intensity levels. The heat function in the lumbar region, as well as on the calves and soles of the feet (carbon fibre, three settings), relaxes the tissues and deepens your relaxation.
In Zero Gravity mode, your weight is distributed evenly. Three rows of foot rollers revitalise tired feet, whilst the two-way telescopic function on the calves (25 cm travel) comfortably accommodates different leg lengths. The forward glide makes positioning easier, after which you can enjoy the reclined position.
The controls are intuitive: a touchscreen controller, armrest buttons and rotary switches are all to hand. Offline voice control, wireless charging plus USB, a memory function and a reset button make everyday use a breeze.
Body and fatigue detection help you choose the right settings. Anti-pinch technology enhances safety, whilst CX/CXP microfibre with PU leather ensures long-lasting comfort.
Designed for people between 150 and 200 cm tall and weighing up to 150 kg – a powerful haven of tranquillity that seamlessly combines technology and well-being.
10 advantages of buying from NAIPO
Best price guarantee
Get the best price at NAIPO.
Special quality
Quality that is tested in live operation and constantly improved.
Design Awards
Plus X Award 2025 · German Brand Award 2026
Home Hamburg
Our headquarters are in Hamburg, where we develop our products and operate our service and logistics.
Warranty
Expandable with NAIPO Protect
The latest generation
Always the latest product generation
Shipping to United Kingdom
Rate depends on the product, shown at checkout.
Over 40 testing points
Test selected NAIPO products at our partner locations.
Service & Spare Parts
German support, fast parts supply.
View more benefits: 9
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Two motors. One perfect movement.
The advanced dual motor works in two zones – upper body and lower body – and controls each movement precisely and independently. This creates a massage experience that feels like real hands: deep, even, and pinpoint accurate.
While the upper mechanism gently relaxes the neck, shoulders and back, the second motor focuses on the waist, buttocks and thighs, creating a balanced posture from top to bottom.
The flexible, quiet splint follows the natural contours of the body with a fluid movement. The result is a harmonious massage that doesn't feel like technology, but rather like complete relaxation.

Stillness in motion.
Gentle rhythm. Deep tranquility. 38 airbags work in precise coordination, creating a wave-like sensation that envelops and relaxes the body.
Every impulse is controlled, every movement fluid. Warmth applied to the back, legs, and feet opens the tissue, while the air cushions, with their delicate balance, release tension and restore lightness.
Everything responds effortlessly to you – controlled via the touchscreen or the intuitive armrest.
A system that makes you forget about technology and simply creates one thing: complete relaxation.

It recognizes you. It adapts.
The electric leg extension reacts to your height and posture in real time.
It automatically detects where legs and calves are optimally supported and gently moves into the ideal position.
This creates a feeling of balance and lightness – regardless of how tall you are or how you sit.
Every movement appears fluid, every detail is designed for comfort.
The result is relaxation that feels like it was designed just for you.

More space for you, less for the armchair.
The space-saving zero-space design moves the chair gently forward instead of tilting it backward.
A distance of just five centimeters to the wall is sufficient – perfect for living rooms, bedrooms or offices with limited space.
Every movement appears elegant and fluid, without you having to move any furniture.
Maximum comfort in minimal space – thought through down to the last detail.

Aromatherapy for all the senses
Subtle fragrances accompany every massage, creating an atmosphere that is individually tailored to you.
The integrated fragrance dispenser allows you to insert your own aroma sticks, which you can easily sprinkle with a few drops of your preferred essential oil.
The matching sticks are available separately and can be used multiple times.
This way you can decide for yourself which scents accompany your relaxation – from calming to invigorating, entirely according to your moment.

Optional: Control with your voice
Offline voice control works without a connection, securely and intuitively.
A short sentence is all it takes to start the massage, change programs, or put you into rest mode.
This way, your focus stays where it belongs: on you.

Everything under control. Elegantly solved.
A high-resolution touch display, precise speed dial keys and speakers combine technology with design.
Every function is clearly arranged, every touch reacts directly.
This makes control feel not like technology, but like harmony.
Wellness that pays off.
Your moment. Anytime at home. See in seconds how valuable your massage with NAIPO becomes.
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