NAIPO Premium 4D Massage Chair with Heat Function
Shiatsu, Zero Gravity, Bluetooth Surround Sound, Brown/White
In use with pros
Pro athletes trust NAIPO
These athletes use NAIPO after their training sessions.
Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.
Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.
Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Han Ying
German national table tennis player, multiple Olympian and winner of numerous international medals, including a silver in 2016.
Pay flexibly in instalments
Klarna instalments: You can pay in instalments with Klarna at checkout. Simply choose the payment method “Pay with Klarna”. Whether instalments are offered is decided by Klarna's own automated check — we have no influence on this, so it may be declined in individual cases.
Alternative: Splitit. Splitit splits the amount into monthly payments via your credit card: the total is merely reserved on the card and then charged month by month — no new sign-up and no additional credit check. Important: it works with common credit cards (Visa, Mastercard) and sufficient card limit; debit, prepaid and business cards are not supported by Splitit. You will find Splitit at checkout under the payment method “Credit Card Instalments”; the exact monthly amounts are shown right next to the price (“or … per month”) and during checkout.
Financing also available via our partners:
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Tax included. · From our local warehouse · Shipping costs
Why NAIPO
- Developed in Hamburg · present at over 40 locations Featured in Forbes and Business Insider
- Best Brand of 2025 Plus X Award in the massage chair category
- Shipped from our local warehouse Rate depends on the product, shown at checkout.
- 14-day right of withdrawal Statutory right of withdrawal from the date of receipt of the goods
- Manufacturer: Alsterwell GmbH
- Address: Oberstraße 134, 20149 Hamburg, Germany
- Email: service@naipo.de
Warning and safety information can be found in the enclosed instruction manual and in the section “Manufacturer details & warnings” in the footer.
Important safety notice: Not suitable for use by persons with a pacemaker.
Why choose NAIPO®?
NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes about NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the constantly growing range is now offered in more than 25 countries worldwide.
In 2020 we opened our first showroom in Hamburg's Hafencity.
Since 2021, our products have been available at 20+ locations.
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere."
With our innovative developments, we want to make the benefits of massage accessible to everyone, regardless of time and place.
Our Mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
NAIPO is known from
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
How to reach our customer service: service@naipo.de
Telephone number: +49 (0) 40 57199390 /
+49 (0) 40 88369018
NAIPO is a trademark of Alsterwell GmbH
VAT ID No.: DE354576441 registered in the commercial register of the Hamburg District Court
Commercial register number HRB 175774
Shipping and returns
Do you have any questions? We’re here to help! Simply contact us at service@naipo.de or call us on +49 040 57199390 (Mon–Fri, 11:00–17:00).
Your delivery charges and delivery times:
Payment options at NAIPO:
We offer a range of convenient payment options so you can complete your order with ease:
- Bank transfer in advance (prepayment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (instalment plan, instant payment, purchase on account)
- iDeal
- SplitIt (instalment payments by credit card)
Delivery charges and delivery times for massage chairs:
📍 Germany:
- Standard delivery to kerbside (4–7 days’ delivery time) = Free
-
Premium delivery to the place of use, including assembly service
(4–15 days’ delivery time): €99 – €499**The
final price for premium delivery is calculated during the payment process and depends on the model and the delivery address.
📍 Switzerland:
-
Standard delivery to kerbside
(2–3 weeks’ delivery time*): €99 – €299*
*The final price for premium delivery is calculated during the checkout process. It depends on the model and the delivery address. Customs clearance may delay delivery by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard delivery to the kerbside (4–15 days’ delivery time): €99 – €199*
-
Premium delivery to the point of use, including assembly service
(4–15 days delivery time): €199 – €499*
*The final price for delivery will be calculated during the checkout process and depends on the model and the delivery address.
📍 EU countries:
-
Standard delivery to the kerbside
(4–15 days’ delivery time): €99 – €299**The
final price for premium delivery is calculated during the checkout process and depends on the model and the delivery address.
For small massage appliances
📍 Germany
- Standard delivery
- Cost: Free
- Delivery time: 2–5 days
📍 EU countries
- Cost: from €6.99
- Delivery time: 3–7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, the Netherlands, Sweden
- Cost: €7.99
- Delivery time: 3–7 days
Please note that delivery times are subject to change. If you have any further questions, please do not hesitate to contact us!
NAIPO Stores and Exhibitions
NAIPO chairs can be tried out before purchase: in the showrooms at Am Grasbrookpark 1 and Ballindamm 2-3 in Hamburg, as well as at testing points throughout Germany.
What you pay
- NAIPO Premium 4D Massage Chair with Hea...
- £2,574.00
- Delivery to United Kingdom
- From our local warehouse View costs
- Assembly service
- optional
- Total
- £2,574.00
Including VAT. No further costs.
What the same treatment time would cost at a salon
But is a real massage not better?
A chair replaces neither physiotherapy nor treatment by a person. Anyone who wants a specific tension released should keep going, and rightly so.
What the chair can do instead: it is ready at half past ten at night, with no appointment, no journey and nobody else having to be available. It costs nothing extra for a second person in the household. That is where the figure above comes from, not from any claim that it is the better massage.
In our survey, the majority said yes — though not on a one-to-one basis: in their view, two to three sessions in a massage chair are equivalent to one professional massage appointment. The calculation above therefore does not compare the effectiveness, but rather the cost per unit of treatment time.
Anonymous paper-based survey, 2022 to 2025, around 5,000 questionnaires. Buyers and visitors to our exhibitions.
Instalments
Klarna and Splitit are available at checkout. With PayPal, instalments or pay-in-30-days may also appear, depending on their assessment.
Which options are shown is decided by the payment providers themselves. NAIPO has no influence on this.
Choose options
Pay flexibly in instalments
Klarna instalments: You can pay in instalments with Klarna at checkout. Simply choose the payment method “Pay with Klarna”. Whether instalments are offered is decided by Klarna's own automated check — we have no influence on this, so it may be declined in individual cases.
Alternative: Splitit. Splitit splits the amount into monthly payments via your credit card: the total is merely reserved on the card and then charged month by month — no new sign-up and no additional credit check. Important: it works with common credit cards (Visa, Mastercard) and sufficient card limit; debit, prepaid and business cards are not supported by Splitit. You will find Splitit at checkout under the payment method “Credit Card Instalments”; the exact monthly amounts are shown right next to the price (“or … per month”) and during checkout.
Financing also available via our partners:
Ad · Partner links
Tax included. · From our local warehouse · Shipping costs
Featured in
1,000 Millimeter 3D Track with Automatic Body Scan. The chair measures the back before starting and massages from head to foot with Shiatsu, heat, and Zero-Gravity recline.
The Scan Before the First Movement
Automatic body scanning means: The chair determines where the shoulders and pelvis are located. Without this step, the same program would massage different areas for someone 1.65m tall and someone 1.90m tall, and for a chair used by multiple people, this feature makes all the difference.
1,000 Millimeters of Roller Travel
The rollers extend down to the hips. The travel distance is the number that determines how much of the back is reached.
Zero Gravity
In the zero-gravity position, weight is distributed instead of bearing down on the spine. This allows the same pressure to feel deeper without being stronger.
Heat in the Back
Switchable. Warm tissue relaxes, so the same massage achieves more with heat.
Technical Data
| Massage Track | 1,000 mm, L-shape, 3D |
|---|---|
| Body Scan | Automatic |
| Recline Function | Zero Gravity |
| Heat | Back Heat |
| Technique | Shiatsu |
All models side-by-side: Massage Chairs Compared. Try them out without an appointment in Hamburg, all locations.
Marcell Jansen is a former German international footballer who played 45 caps, participated in World Cups and European Championships, and was also president of Hamburger SV.
Marius Wolf is a German professional footballer, a multiple DFB-Pokal winner, a former Borussia Dortmund player, and a member of the German national team.
Freddy Kiwitt is a professional boxer and former WBO European Welterweight Champion. He is known for his technically skilled fighting style and his international experience in the ring.
NAIPO collects genuine reviews on Google and Trustpilot. Genuine feedback shows what quality means.
ExperiencesThis is the NAIPO experience.
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Why NAIPO?
When making a purchase like this, trust is everything. Here, you can see transparently how NAIPO is rated on independent platforms and what stands behind the brand.
4.4/5 1,873 reviews · Google view
Advice from the NAIPO teamFree. Hamburg-based team.Google Customer Reviews
Rating and count come directly from Google, not from our shop.
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Reviews for this product
Pro athletes trust NAIPO
Marcell Jansen
Former German international footballer with 45 caps, participant in World Cups and European Championships, later president of Hamburger SV.
Christian Eckerlin
Former professional footballer and now one of Germany's most renowned MMA fighters. Represents discipline, perseverance, and focus.
Marius Wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility, and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European Welterweight Champion, known for his technically astute fighting style.
Han Ying
German national table tennis player, multiple Olympian and winner of numerous international medals, including a silver in 2016.
Videos
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FIBO 2026
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Lounge Hamburg
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A visit to the showroom
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NIOX × NAIPO
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Campaign film
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Relax Lounge
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NAIPO A350
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NAIPO S80
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NAIPO Model P
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NAIPO A150
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NAIPO 1900
- Test sitting at over 40 locations
- In-house technicians for assembly & repair
- In-house NAIPO Logistics & Kühne+Nagel
- Plus X Award 2025 "Best Brand of the Year"
- German Brand Award 2026 (Innovation, Brand Creation)
- Our own technicians in Germany and Europe
- Shipping direct from Europe
All ratings come from external review platforms — the links lead directly to the respective source. The authenticity of the reviews is the responsibility of the respective platform. As of: July 2026