At NAIPO, you can give a massage voucher for Hamburg either printed in an envelope by post or digitally by email. It is valid for the Relax Lounge in HafenCity or at Ballindamm, or alternatively for a NAIPO product. To redeem it, the recipient books an appointment online and brings the voucher along.
Why a massage voucher goes down well
Time for yourself is scarce for many people. A massage voucher gives exactly that: half an hour or an hour in which nobody wants anything from you. Unlike an object, it does not sit around on a shelf. And it can be redeemed flexibly, whenever it fits into the diary.
What the NAIPO Relax Lounge offers
At the Relax Lounge, you do not book an appointment with a masseuse, but a private room with a NAIPO massage chair, a screen and Dolby Atmos sound. The massage takes place in the chair, and you choose the programmes yourself. You book for 30 minutes or an hour, alone or for two.
There are two locations in Hamburg:
- HafenCity: Am Grasbrookpark 1, more in Massage in HafenCity.
- Ballindamm: Am Ballindamm 2-3 in the city centre, a few minutes' walk from Jungfernstieg. More in Massage in Hamburg city centre.
What exactly the lounge is and how a visit works is explained in What is the NAIPO Relax Lounge?.
Printed or digital
Printed voucher
The printed voucher arrives by post in a high-quality envelope. It is ideal for handing over in person, for a birthday or at Christmas, for example. Allow a few days for delivery.
Digital voucher
The digital voucher arrives immediately by email. It is the right choice for last-minute shoppers or if the recipient does not live nearby. You can print it out or simply forward it.
You will find both options under Vouchers.
Voucher and fragrance as a set
If you would like to add something to unwrap, choose the gift set. It combines a voucher for one hour at the Relax Lounge for one, two or three people with a NAIPO room fragrance. The fragrance stays once the appointment is over and is a reminder of the hour of calm. The voucher and fragrance are sent in separate parcels. If you are in a hurry, collect both together directly at the Relax Lounge at Ballindamm or in HafenCity, and check briefly via WhatsApp beforehand that everything is in stock.
How the voucher is redeemed
- The recipient chooses the location and books a free slot online.
- They bring the voucher to the appointment.
- They show it on arrival, and the massage can begin.
The steps are shown in detail on the Redeem a voucher page.
Planning the appointment well
Evenings and weekends are especially popular at the Relax Lounge. If the recipient wants to come on a particular day, it is best to book a few days in advance. The booking page shows the free slots in advance. Anyone who is flexible will usually find an appointment more quickly during the day on weekdays. A tip for givers: write on the card which location is the shortest trip for the recipient.
Tips for the right gift
- For couples: An appointment for two is a shared experience. More ideas are collected in Wellness date in Hamburg.
- For colleagues: Half an hour fits into a lunch break, especially at Ballindamm in the city centre.
- For people who already have everything: An experience instead of an object. You will find more inspiration in Gift ideas for Hamburg: experiences.
Frequently asked questions
Can the voucher also be used for a massage chair?
Yes. The voucher is valid for the Relax Lounge or for a NAIPO product. If the recipient wants a chair of their own after the visit, all models are under Massage chairs.
How quickly does a digital voucher arrive?
It arrives by email immediately after purchase.
Does the recipient have to live in Hamburg?
No, but they do have to come to Hamburg for the appointment. The Relax Lounge is in HafenCity and at Ballindamm.
Written by NAIPO Editorial Team · Massage & Product Experts from Hamburg
Product experts, service technicians, and massage enthusiasts at Alsterwell GmbH — specializing in massage technology for over a decade, with our own workshop and showrooms for test sitting.
Fact-checked by David Eberst · Co-founder of NAIPO
